Stats, Facts, and Hacks to help your business grow.

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What Should HR Look Like in a 10-Person Company?

When you’re running a small but growing team, it’s easy to think you don’t need formal HR yet. But here’s the truth: small business HR isn’t about bureaucracy—it’s about building the foundation for future growth. Smart small businesses start early. If you’re leading a...

The Cost of a Bad Hire….

The cost of a bad hire is higher than most small business owners realize. We often think of it as a bit of wasted time and a couple of paychecks. Here's what we fail to realize: one poor hiring decision can drain your time, disrupt your team, and derail your...

How to Hire Like a Big Business (Without the Budget)

Strategic Hiring is the secret weapon small businesses need to grow without burning out. When you’re trying to scale with a lean team and limited time, hiring the wrong person stalls your momentum (at best), while at worst it damages Company culture. You can't afford...
Workplace Investigation Procedure 101

Workplace Investigation Procedure 101

We get it. As a business owner, few things are more unsettling than receiving an employee complaint involving harassment, discrimination, retaliation, or workplace conflict. But conducting a proper workplace investigation is vital. Inside, you may be faced with a...

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California’s Mandatory Sexual Harassment Training

California’s Mandatory Sexual Harassment Training

As a business owner or HR manager in California, ensuring compliance with sexual harassment training laws is more than a legal requirement—it’s a commitment to fostering a safe and respectful workplace. With significant obligations and deadlines under California's...

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End of Year Employee Retention Strategies

End of Year Employee Retention Strategies

Boosting Employee Retention for the New Year: Four End-of-Year Strategies for Small Businesses As the year draws to a close, you are probably busy reflecting on you achievements, challenges, and goals for the future. You may also be worrying about compliance issues,...

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Exceptional Customer Service

Exceptional Customer Service

Why Exceptional Customer Service Should Be a Core Part of Your Business Strategy. First things first, memorize this phrase: The Customer Isn’t Always Right—But They Are Still Your Customer! As a small business owner, you’ve likely felt frustrated and stuck, knowing...

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Why Your Small Business Needs Ongoing Process Improvement

Why Your Small Business Needs Ongoing Process Improvement

Feeling stuck in your business? You’re not alone. Many small business owners like you reach a plateau where growth seems impossible. But what if ongoing process improvement could unlock the potential you know your business has? Let's explore how a strategic approach...

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