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New Frontier Blog
Workplace Investigation Procedure 101
We get it. As a business owner, few things are more unsettling than receiving an employee complaint involving harassment, discrimination, retaliation, or workplace conflict. But conducting a proper workplace investigation is vital. Inside, you may be faced with a...
How Employee Management Services Can Boost Productivity and Enhance Workplace Efficiency
Effective employee management ensures smooth business operations. Employee management services help companies streamline scheduling, task allocation, and performance monitoring, leading to higher productivity and efficiency. Tools such as workforce management...
California’s Mandatory Sexual Harassment Training
As a business owner or HR manager in California, ensuring compliance with sexual harassment training laws is more than a legal requirement—it’s a commitment to fostering a safe and respectful workplace. With significant obligations and deadlines under California's...
End of Year Employee Retention Strategies
Boosting Employee Retention for the New Year: Four End-of-Year Strategies for Small Businesses As the year draws to a close, you are probably busy reflecting on you achievements, challenges, and goals for the future. You may also be worrying about compliance issues,...
Exceptional Customer Service
Why Exceptional Customer Service Should Be a Core Part of Your Business Strategy. First things first, memorize this phrase: The Customer Isn’t Always Right—But They Are Still Your Customer! As a small business owner, you’ve likely felt frustrated and stuck, knowing...
Why Your Small Business Needs Ongoing Process Improvement
Feeling stuck in your business? You’re not alone. Many small business owners like you reach a plateau where growth seems impossible. But what if ongoing process improvement could unlock the potential you know your business has? Let's explore how a strategic approach...